Shipping policy
Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is confirmed, you will receive a confirmation email with your order details.
2. Shipping Time
Delivery times may vary depending on your location:
- Local orders: 2–5 business days
- Nationwide orders: 3–7 business days
Please note that delays may occur during peak seasons or due to unforeseen circumstances.
3. Shipping Charges
Shipping fees are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.
5. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our support team within 48 hours of delivery. We will assist you in resolving the issue as quickly as possible.
6. Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Contact Us
If you have any questions about shipping, feel free to contact our support team anytime.
Thank you for shopping with us!